Founding cohort·15 of 15 client slots open·Founding retainer locked in for life · closes in 3 days
Founding cohort · 15 of 15 client slots open · founding retainer locked for life

We build, launch, and run the AI agents that handle your repetitive work.

A senior team of operators and AI engineers embedded in your business — not software you have to figure out. We design custom agents around your workflows, ship them in 14 days, and tune them every month for as long as you're a client.

<10s
Lead response time, 24/7
30–50%
Missed leads recovered
14 days
From kickoff to live
‹ MsgsDelegate Agent
iMessage
We build on the tools you already trust
AnthropicOpenAITwilioHubSpotn8nMake
How it works

Three steps. No new software for your team.

We don't hand you a tool to figure out. We install working agents inside the systems your team already uses — and stay on-call to tune them.

1

Map the work

A 45-minute discovery where we find the one or two repeatable workflows where an agent pays for itself in week one. No workflow, no deal.

2

Build & connect

We configure the agent, wire it into your phone, CRM, and calendar, and test it against 30 real-world scenarios before it ever talks to a customer.

3

Monitor & improve

Go-live in 14 days. You get a monthly report showing exactly what the agent handled — and we ship one improvement every month, for as long as you're a client.

What we build

What we build for you.

Every engagement is custom. These are the workflows where an agent pays for itself fastest.

Inbound response

Every lead gets an answer.

Missed calls, web chats, and form fills get a reply in under 10 seconds — qualified, booked, and logged. Your best leads stop going to voicemail.

  • 24/7 SMS concierge in your brand voice
  • Web chat widget on the same brain
  • Books straight to your calendar
  • Escalates real emergencies to a human
Voice reception

A front desk that never has a bad day.

An inbound voice agent that picks up on the second ring, greets, qualifies, books, and warm-transfers the calls that need a human.

  • Natural voice in your business's tone
  • Calendar-aware, rule-aware booking
  • Integrates with your CRM and phone tree
  • Parallel rollout — human + agent in week one
Reviews & reactivation

Turn past customers into new revenue.

Automated review requests after every job, AI-drafted replies in your voice, and monthly campaigns that bring dormant customers back.

  • Smart-timed review requests (SMS + email)
  • One-tap approval on every review reply
  • Reactivation campaigns with AI-written copy
  • Monthly report of revenue reactivated

Not sure which workflow to start with? That's what the fit call is for.

Who this is for

If you are the owner and the bottleneck, read this.

Delegate is built for the business owner who is out of hours before they're out of opportunity. It's not for companies with 500 employees and a procurement team.

Service businesses

Home services, med-spas, dental practices, auto shops — any business where a missed call is a missed sale and the phone has to be covered 24/7.

Professional services

Law firms, accounting practices, consultancies — where lead qualification and intake are eating your best people's best hours.

Real estate & brokerages

Small teams where speed-to-lead is the only moat, and your agents are losing deals waiting for callbacks.

E-commerce & SaaS

Support and pre-sales inquiries eating your inbox. Agents handle tier 1 completely and hand off tier 2 with full context.

Engagement

Live in 14 days. Tuned every month after.

A tight, opinionated retainer. You know what's happening, what you owe, and what you're getting at every step.

Embedded
$1,497 /mo

One agent live, monthly tuning, monthly report. For the business with one clear bottleneck.

  • One agent live
  • Monthly tuning
  • Monthly performance report
Book a fit call →
Most clients start here
Operator
$2,997 /mo

Up to three agents live, bi-weekly tuning, weekly Slack support, and a quarterly strategy call.

  • Up to three agents live
  • Bi-weekly tuning
  • Weekly Slack support
  • Quarterly strategy call
Book a fit call →
Fractional AI Team
$4,997 /mo

Unlimited agents within scope, a dedicated agent-ops lead, weekly review, and roadmap planning. The AI hire you'd otherwise make.

  • Unlimited agents within scope
  • Dedicated agent-ops lead
  • Weekly review
  • Roadmap planning
Book a fit call →

All engagements include a one-time onboarding ($2,500–$5,000) covering discovery, scope, and your first agent build. 90-day minimum, then month-to-month. Annual prepay available at a discount — ask on the call.

Timeline

What your first 14 days look like.

From the first call to a live agent — and what happens every month after.

Day 0–3

Discovery & fit

45-minute discovery call. If we can't show a 5x ROI on paper, we tell you — and we don't take the project.

Day 3–5

Kickoff & scope lock

One-page build brief, signed SOW, 50% deposit, a shared Slack or Loom loop so you're never emailing us for updates.

Day 5–14

Build & internal QA

Agent configured, connected to your phone/CRM/calendar, tested against a 30-scenario suite, and walked through on Loom before it goes live.

Day 14+

Launch & tune

First 48 hours monitored in real time. Then monthly reporting, monthly review call, and one shipped improvement every month.

What good looks like

Where an agent earns its retainer.

Three engagements we're built to run — and the math behind why they pay for themselves.

HVAC · ~10 techs

After-hours calls go straight to voicemail.

A typical shop misses 20–30 calls a month outside business hours. An inbound response agent answers within 10 seconds, qualifies the job, and books it to the on-call calendar.

Recapture half those calls at a $400 ticket and that's $4,000–$6,000/mo — against a $1,497 retainer.
Dental practice · multi-location

A slammed front desk misses new-patient calls.

When the desk is already on a line, new-patient calls go unanswered. A voice reception agent picks up on the second ring, screens insurance, and books the consult.

Ten recovered new patients a month at a ~$1,200 first-year value is six figures of revenue back on the calendar.
Law firm · small team

Intake eats a paralegal's whole morning.

Manual intake is slow and uneven. An inbound response agent qualifies leads against firm criteria and schedules consults — passing through only the cases that fit.

Intake response drops from hours to under a minute, and qualified consults land without staff time.

These model typical engagements in each vertical. As our founding cohort goes live, we'll replace them with named client results.

Who you're hiring

Built by operators, not a software vendor.

Delegate is founder-led. The person who designs and tunes your agents is the person who picks up when you call — no support queue and no account-manager layer between you and the work.

Joshua Gilmore

Founder

Joshua's background is in operations — the missed calls, slow follow-up, and front-desk bottlenecks that quietly cap how fast a small business can grow. He started Delegate to hand that repetitive work to AI agents that answer in seconds, qualify and book leads, and bring dormant customers back. He scopes every engagement himself and stays on to tune it month after month.

Questions, honestly answered

The things every owner asks on the call.

Are you a software product or an agency?+

An agency. We're a team that designs, builds, and runs custom AI agents for your business — and stays on to tune them every month. You're not buying software to configure yourself; you're hiring operators who run it for you.

Will it actually sound human, or will my customers hang up?+

Fair question — 2019-era chatbots earned their reputation. Modern agents are different. On your discovery call we'll send you a live number so you can call it yourself before deciding anything. If the agent sounds bad, you'll hear it. So will we.

What does it actually cost, and when do I break even?+

Engagements run $1,497–$4,997/mo plus a one-time onboarding. Most businesses start on Operator at $2,997/mo. We price so the retainer is a fraction of the revenue the agent recovers — if we can't show 5x ROI in the first 30 days, you cancel.

Do I have to change my CRM or phone system?+

No. We work inside what you already use — HubSpot, GoHighLevel, Salesforce, Housecall Pro, ServiceTitan, Jobber, and most others. If something genuinely won't integrate, we'll say so before you sign anything.

What happens to my current front-desk person?+

Nothing — the agent covers the moments they can't (after hours, lunch, when they're already on another call). In practice it makes that person more valuable, not less. We've never had a client fire staff because of an agent; we've had several hire more because the agents made the team faster.

Who owns the agent? Am I locked in?+

You own your data, your phone numbers, and your integrations. Month-to-month after the first 90 days, cancel with 30 days' notice. If you ever leave, we hand over working documentation so another team can keep it running.

How is this different from Zapier or just using ChatGPT?+

Zapier wires tools together; ChatGPT is a chat interface. An agent is a system — a prompt, a set of tools it can call, a memory, guardrails, and a monitoring layer. We build the whole stack, tuned for one workflow in your business, and we run it for you.

Stop paying for leads you never call back.

Book a 15-minute fit call. We'll look at one workflow in your business and tell you straight whether an agent pays for itself. No pitch deck.